Last Updated: May 17, 2026
This Privacy Policy explains how DDN LLC, a California limited liability company doing business as Digital Directors Network ("DDN," "we," "us," or "our"), collects, uses, discloses, and protects information when you access or use www.digitaldirectors.network, our websites, online services, subscriptions, events, communications, products, applications, and related services (collectively, the "Services").
This Privacy Policy applies to information we collect through the Services and through other interactions you may have with us. It does not apply to websites, applications, platforms, or services that we do not own or control.
DDN is not currently subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We review our privacy-law obligations periodically based on our revenue, data-volume, advertising, and data-sharing practices.
By using the Services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will obtain consent separately.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will revise the "Last Updated" date above.
If we make material changes, we may provide additional notice, such as by posting a notice on our website, sending an email, or using other appropriate means. Where required by law, we will obtain consent before applying material changes to previously collected information.
Your continued use of the Services after the effective date of an updated Privacy Policy means that the updated Privacy Policy applies to your use of the Services going forward.
2. Information We Collect
A. Information You Provide to Us
We collect information you provide directly to us, including when you:
- create, modify, or access an account
- subscribe to, purchase, or use the Services
- upload, download, submit, or share content
- participate in interactive features
- register for or attend events
- request customer support
- communicate with us by email, forms, social media, or other channels
- complete surveys, applications, questionnaires, or other forms; or
- otherwise interact with us.
The types of information we may collect include:
- name
- username
- email address
- postal address
- phone number
- employer or company name
- job title
- professional profile information
- account credentials
- billing address
- subscription, purchase, and transaction information
- communication preferences
- service preferences
- information you provide in messages, forms, applications, or support requests; and
- any other information you choose to provide.
We may also store files, materials, profile information, comments, submissions, messages, or other content that you upload or provide through the Services ("Content") so that we can operate and provide the Services.
B. Payment Information
DDN uses Stripe to process payments, subscriptions, invoices, renewals, and related transactions.
When you make a payment through the Services, payment-related information may be collected and processed by Stripe. This may include your name, billing address, email address, payment method details, transaction amount, transaction date, subscription status, refund or chargeback information, and other information needed to process, authenticate, secure, and administer the transaction.
DDN does not intentionally store complete credit card numbers on its own systems. Payment information is handled by Stripe in accordance with its own privacy policy and terms.
C. Information We Collect Automatically
When you access or use the Services, we may automatically collect information about you and your device, including:
Usage Information. We may collect information about how you interact with the Services, including pages viewed, features used, links clicked, files uploaded or downloaded, content accessed, and actions taken within the Services.
Log Information. We may collect log data such as your IP address, browser type, operating system, access times, referring URLs, pages visited, Internet service provider, and related diagnostic information.
Device Information. We may collect information about the device you use to access the Services, including hardware model, operating system and version, browser type, device identifiers, network information, and platform information.
Approximate Location Information. We may infer your approximate location from your IP address. We do not knowingly collect precise GPS location from your mobile device unless we provide notice and, where required, obtain consent.
D. Cookies and Similar Technologies
We and our service providers may use cookies, web beacons, local storage, and similar technologies to:
- operate and secure the Services
- remember preferences and login status
- understand how users interact with the Services
- measure site performance
- improve and personalize the Services
- analyze communications and marketing effectiveness; and
- deliver, measure, or improve our own promotional communications.
Cookies are small data files stored on your browser or device. Web beacons are small electronic files that help us understand usage, email engagement, and campaign performance.
DDN does not currently use advertising pixels or retargeting pixels.
You can control cookies through your browser settings and, where available, through any cookie preference tools we make available. Disabling cookies may affect the availability or functionality of certain Services.
E. Information from Third Parties
We may receive information about you from third parties, including:
- Stripe
- analytics providers
- email and communications providers
- business partners
- event partners
- social media platforms
- customer support tools
- identity, security, or fraud-prevention providers; and
- other users who invite, refer, or interact with you through the Services.
We may combine information we receive from third parties with information we collect directly.
3. How We Use Information
We may use the information we collect for the following purposes:
- to provide, operate, maintain, and improve the Services
- to create, authenticate, and manage accounts
- to enable access to features, memberships, subscriptions, content, and collaboration tools
- to process transactions, payments, invoices, renewals, refunds, and confirmations
- to provide customer service and technical support
- to respond to inquiries, comments, questions, and requests
- to send administrative messages, updates, security alerts, and support notices
- to send newsletters, event information, promotional messages, and other business communications
- to personalize and improve your experience
- to understand trends, usage, and activities
- to measure and improve communications and marketing effectiveness
- to detect, investigate, and prevent fraud, unauthorized access, security incidents, and other harmful or unlawful activity
- to enforce our agreements, terms, and policies
- to comply with legal, regulatory, tax, accounting, and contractual obligations
- to protect the rights, property, safety, and security of DDN, our users, customers, partners, and the public
- to evaluate or carry out a merger, financing, acquisition, restructuring, sale, transfer, or similar business transaction; and
- for other purposes disclosed at the time of collection or with your consent where required by law.
We will not use information for materially different, unrelated, or incompatible purposes without providing additional notice and obtaining consent where required by applicable law.
4. How We Disclose Information
We may disclose information as described below.
A. Service Providers and Contractors
We may disclose information to vendors, consultants, contractors, and service providers who perform services on our behalf, including:
- website hosting
- cloud storage
- payment processing
- subscription management
- customer support
- analytics
- email delivery
- communications tools
- security
- fraud prevention
- accounting
- legal services; and
- other professional services.
These parties are authorized to use information only as necessary to provide services to us or as otherwise permitted by applicable law and contract.
B. Stripe and Payment Processing
We disclose payment and transaction-related information to Stripe as necessary to process payments, authenticate transactions, prevent fraud, manage subscriptions, handle refunds or chargebacks, comply with payment-network rules, and meet legal or regulatory obligations.
Stripe may process information as our payment processor and may also process certain information for its own legally permitted purposes, such as fraud prevention, security, compliance, and payment-network obligations.
C. Third-Party Applications and Integrations
Certain Services may allow you to connect, access, or use third-party applications, platforms, or services. If you choose to use those integrations, we may disclose information to the third party as necessary to enable the integration.
Third-party services may also collect information directly from you. Your use of third-party applications and services is governed by their own privacy policies and terms, not this Privacy Policy.
D. Other Users, Participants, and Network References
Depending on the Services you use, certain information may be visible to other users, members, event participants, collaborators, or recipients you designate.
For example, your name, profile information, employer, job title, company affiliation, content, comments, or shared materials may be visible to others in connection with membership, networking, directory, event, collaboration, or communication features.
Depending on the Services you use and the information you provide, DDN may display or reference professional affiliation information, such as employer or company names, to describe the DDN network, community, or member base. We do not publicly display individual member names, likenesses, testimonials, quotes, or personal endorsements without consent, except where a user voluntarily makes information visible through a feature of the Services or has consented to market-facing use of a credential or designation.
E. Legal Compliance and Protection
We may disclose information if we believe disclosure is reasonably necessary to:
- comply with applicable law, regulation, legal process, subpoena, or governmental request
- enforce our agreements, terms, and policies
- protect the security or integrity of the Services
- protect DDN, our users, customers, partners, or the public from harm, fraud, or illegal activity
- respond to an emergency; or
- establish, exercise, or defend legal claims.
F. Business Transfers
We may disclose or transfer information in connection with, or during negotiations of, any merger, acquisition, financing, restructuring, bankruptcy, sale of company assets, or transfer of all or part of our business.
G. Aggregated, Deidentified, or Anonymized Information
We may disclose aggregated, deidentified, or anonymized information that does not reasonably identify you. We will not attempt to reidentify deidentified information except as permitted by law.
5. Cookies, Analytics, and Third-Party Tracking
We may use analytics tools and similar technologies to understand how users interact with the Services. These tools may collect information such as IP address, device identifiers, pages viewed, links clicked, referring pages, and usage patterns.
We may also use cookies and similar technologies to measure communications, site usage, and the effectiveness of our own marketing efforts.
DDN does not currently use advertising pixels or retargeting pixels.
You can manage cookies through your browser settings and, where available, through any cookie preference tool we make available.
Do Not Track
Some browsers transmit "Do Not Track" signals. Because there is no uniform industry standard for Do Not Track signals, our Services do not currently respond to Do Not Track signals.
Some third-party service providers may collect information about your online activities over time and across different websites or online services when you use the Services.
6. Your Choices
A. Account Information
You may update, correct, or delete certain account information by logging into your account or contacting us at privacy@digitaldirectors.network.
If you request account deletion or deactivation, we may retain certain information as required or permitted by law, including for legal compliance, fraud prevention, security, dispute resolution, enforcement of agreements, backup, accounting, and legitimate business purposes.
B. Payment Information
Payment information is processed by Stripe. To manage payment methods, subscriptions, or billing information, you may need to use the billing tools made available through the Services or contact us at privacy@digitaldirectors.network.
Certain payment and transaction records may be retained as required for tax, accounting, fraud-prevention, chargeback, legal, or compliance purposes.
C. Promotional Communications
You may opt out of promotional emails by following the unsubscribe instructions in those emails or by contacting us at privacy@digitaldirectors.network.
Even if you opt out of promotional communications, we may still send non-promotional messages, including security alerts, service notices, account messages, invoices, and administrative communications.
D. Cookies
Most browsers allow you to remove or reject cookies. If you disable cookies, certain Services may not function properly.
E. Direct Marketing Opt-Out
You may opt out of DDN's disclosure of personal information to third parties for their direct marketing purposes by contacting us at privacy@digitaldirectors.network.
7. California Privacy Information
DDN is not currently subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We review our applicability periodically based on our revenue, data-volume, advertising, and data-sharing practices.
Even where specific privacy laws do not apply, you may contact us to request access to, correction of, or deletion of information associated with your account. We will review and respond to such requests in accordance with applicable law and our legal, security, and business obligations.
California residents may also request information regarding our disclosure of personal information to third parties for their direct marketing purposes, if any, by contacting us at privacy@digitaldirectors.network with the subject line "California Privacy Request."
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
These safeguards may include access controls, password protection, encryption in transit, vendor due diligence, monitoring, backups, logging, and other security measures appropriate to the nature of the information and our business operations.
No security system is perfect. We cannot guarantee that information will be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or password has been compromised.
9. Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, maintaining accounts, processing transactions, complying with legal obligations, resolving disputes, enforcing agreements, preventing fraud, maintaining security, and conducting legitimate business operations.
Retention periods vary depending on the type of information, the context in which it was collected, legal requirements, contractual obligations, and business needs.
For example:
|
Type of Information |
General Retention Approach |
|
Account information |
For the life of the account, plus a reasonable period for legal, security, backup, and business purposes |
|
Payment and transaction records |
As needed for tax, accounting, chargeback, fraud-prevention, and legal purposes |
|
Support communications |
As needed to provide support, improve Services, and maintain business records |
|
Marketing records |
Until opt-out, deletion request, or no longer reasonably necessary, subject to suppression-list retention |
|
Security logs |
As needed for security, fraud prevention, debugging, and legal purposes |
|
Uploaded content |
For the life of the account or applicable service relationship, subject to backup, legal, or business retention needs |
When information is no longer reasonably necessary, we will delete, deidentify, aggregate, or otherwise handle it in accordance with applicable law.
10. Children and Teens
The Services are intended for business and professional users. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided us with personal information, contact us at privacy@digitaldirectors.network, and we will take appropriate steps to delete the information.
11. International Users
DDN is based in the United States. If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where privacy laws may differ from those in your country.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
12. Links to Third-Party Websites
The Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, security, or content of third-party services.
Your interactions with third-party services are governed by their own privacy policies and terms.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
DDN LLC
Attn: Privacy
Email: privacy@digitaldirectors.network
General Contact: info@digitaldirectors.network
Website: www.digitaldirectors.network